Please find answers to some frequently asked questions our users have raised relating to our products below.
How do I register?
Click on WRITE MY STORY in the main navigation menu and select the product you wish to purchase by clicking JOIN NOW. Follow the prompts to purchase the product through PayPal.
How do I access my account/membership?
Once your payment has been processed you will be directed to your account by clicking on the JOIN / LOGIN button.
Your active membership will be listed in the menu under MY PRODUCTS. Click on your subscription and get started!
How do I add content using the questions?
Select the group of questions you are ready to answer and scroll down the page to start adding your text and images.
Press the SAVE button when you are finished.
How do I get the PDF and how many times can I download it?
You can download your free PDF an unlimited amount of times while you have an active membership.
You need select JOIN / LOGIN, then select your active product WRITE MY STORY, once you have added content you click on the GET FREE EBOOK button to preview the content you have added and then select the CREATE FREE EBOOK NOW button. From here you can download your ebook.
How many images can I add per question and can i select the size?
We would recommend keeping it to 2 images per answer.
Yes you can select the image size. The ideal size for adding images is half size landscape / portrait if adding two images, as these fit nicely across the page.
I am interested in doing a workshop. Where do i get information on availability and cost?
We are currently developing amazing workshops.
Please email us with your interest and we will get back to you when are running suitable workshops.
I would like to give a gift voucher. How does this work?
Select GIFT CERTIFICATES in the main menu and choose the subscription you want to purchase from the 1, 3 and 5 year options.
Follow the prompts to purchase and add information. Place the recipients name and a message in the fields provided. Also, add the recipients email address and they will receive an email and beautiful Our Life Story PDF Gift Certificate with all the information on how to redeem their voucher.
How to redeem / activate a Gift Certificate?
You will receive a code via email and on the PDF provided. Select GIFT CERTIFICATES in the main menu and choose the subscription length of your Gift Certificate. Add in your coupon code and follow the prompts to activate.
How do i order a hardcover version of my ebook?
Once you have finished writing your story, download your PDF (at US Letter size). While logged in go to the HARDCOVER BOOK book link in the grey menu and select the number of pages and stock you would like, upload your ebook file and follow the prompts for payment and delivery.
How do i share my client story/ feedback?
We love to hear from our client experiences. Please email us any feedback.